How to Clear Browser Cookies

Clearing your browser cookies can fix common issues like login errors, loading problems, or outdated data in your Shopify store. Some of the most common issues you can fix by clearing browser cookies are:

• Plain screen: You visit the app, but it looks blank with no specific error notice

• False install: You are certain that you have already deleted the app, but you visit the app listing page and it looks like the app is still installed.

By clearing your browser cookies, you can solve these issues.

And here's how to clear the browser cookies:

• Right click on your browser and select Inspect
• Click on Application, then choose Cookies
• Right click on the cookies and select Clear

Once you have done these, the issues will go away

If you still need help with the app, feel free to contact us anytime.

We would be happy to assist you.

You could get in touch with us via email or live chat.

Updated on: 24/03/2026